718-395-9681 sales@datatrack247.com
Home / FAQ
Help center

Frequently asked questions

Straight answers on GPS, ELD, cameras, BHPH, SID, and how to reach us.

Straight answers about DataTrack247 — GPS tracking, ELD and compliance tools, cameras, BHPH recovery, and how to reach us. Still need a human? Call 718-395-9681, WhatsApp 718-942-9455, or request a quote.

What does DataTrack247 do?

DataTrack247 provides fleet management technology: GPS tracking, ELD tools with HOS, DVIR and IFTA support, in-vehicle / MDVR cameras, driver-behavior technology, and vehicle-recovery tracking for BHPH dealers and leasing companies. We have 25 years of experience in the transportation industry and are based in Flushing, NY.

Who is DataTrack247 for?

Fleet owners and operators, service vehicles, buses and coaches, limousines, New York City taxis, towing, trailer and waste fleets, banks and leasing companies, and buy-here-pay-here / dealer finance operations that need recovery visibility.

What can the GPS platform show me?

A secure web mapping dashboard and phone access with real-time location, fleet replay/history, geofences, alerts (such as idle and off-hours use), maintenance reminders, and automated reports — configured to your fleet. See GPS tracking and Fleet GPS for NYC.

Do you serve fleets in New York City and Flushing?

Yes. We are based in Flushing, NY, and work with operators across the New York metro area, including TLC-oriented taxi and limousine fleets.

What is your BHPH / dealer recovery offering?

For buy-here-pay-here dealers and related leasing/rental groups, DataTrack247 offers black-box style GPS recovery tracking: live location, heartbeats about every 2 minutes (BHPH configurations), geofence and low-battery alerts, virtual odometer, about 90 days of history, phone/dashboard access, and optional payment/collection workflow integration. Details: BHPH GPS.

What is SID, and does every tracker include it?

SID means starter interrupt on equipped units only. Many installs are location-only. We do not promise remote immobilization on every unit. Confirm your configuration before install.

What should I check before sending a repo truck?

Open the live map, review geofence alerts, and check recent history. Confirm whether that vehicle’s unit is SID-equipped or location-only. Clear location data often saves a wasted dispatch.

Do you offer NYC TLC approved vehicle cameras?

Yes. Our camera solutions include an NYC TLC approved vehicle video camera, plus MDVR / in-cab options for documenting rides and incidents. See TLC cameras and Cameras.

What is DataTrack247’s connection to Vision Zero?

DataTrack247 was an active participant in the NYC TLC Vehicle Safety Technology Pilot Program supporting the Vision Zero Action Plan. We offer driver-behavior technology that records speed, location, braking, acceleration, and lateral movement over time for TLC-licensed vehicles. See Vision Zero.

Do you offer ELD / HOS / IFTA / DVIR tools?

Yes. DataTrack247 provides Electronic Logging Device solutions integrated with driver logs, DVIR workflows, HOS support, and IFTA-oriented reporting for fleets that need FMCSA-oriented compliance tools. See ELD. We do not list plan prices on marketing pages.

How do idle and off-hours alerts work?

You can configure alerts so the system notifies you when a vehicle idles beyond your threshold or moves outside allowed hours — helping catch fuel waste, unauthorized use, and after-hours movement. Exact channels (email/text) depend on setup.

How long has DataTrack247 been in business?

DataTrack247 has 25 years of experience in the transportation industry.

Do you publish prices on the website?

Marketing pages send buyers to a conversation for a quote tailored to vehicle count and features. Use the contact form or call — we do not publish a public rate card here.

Still have a question?

Contact DataTrack247 · 718-395-9681 · WhatsApp 718-942-9455

Ready to get started?

Tell us about your vehicles and we will put together a free, no-obligation quote.

WhatsApp